Enterprise-Grade Data Security
We implement industry-leading security measures to ensure your data remains protected, private, and compliant with global regulations.
Our Security Framework
End-to-End Encryption
All data is encrypted both in transit (using TLS 1.3) and at rest (using AES-256 encryption), ensuring your information remains secure throughout its lifecycle.
Secure Infrastructure
Our platform is hosted in SOC 2 compliant data centers with 24/7 monitoring, physical security, and redundant systems to ensure maximum uptime and protection.
Access Controls
Granular role-based access controls, multi-factor authentication, and detailed audit logs ensure only authorized personnel can access sensitive information.
Data Protection Measures
Secure Data Migration
Our secure data import tool uses encrypted channels and validation processes to ensure safe migration of your existing data. For large datasets (>1GB), we provide dedicated migration specialists to oversee the process.
Data Isolation
Each customer's data is logically isolated to prevent cross-contamination. Enterprise customers can opt for dedicated infrastructure for complete physical isolation.
Threat Detection
Continuous monitoring and advanced threat detection systems identify and mitigate potential security threats before they impact your data or operations.
Regular Security Audits
We conduct regular penetration testing, vulnerability assessments, and third-party security audits to ensure our platform remains secure against evolving threats.
Compliance & Certifications
SOC 2 Type II
Independently verified controls for security, availability, processing integrity, confidentiality, and privacy.
GDPR
Full compliance with the European Union's General Data Protection Regulation for data privacy and protection.
HIPAA
Compliant with the Health Insurance Portability and Accountability Act for healthcare data protection.
ISO 27001
Certified information security management system meeting international standards for best practices.
Ready to Secure Your AI Implementation?
Our team of security experts is ready to discuss your specific security requirements and demonstrate our robust security measures.
Frequently Asked Questions
How is my data protected during migration?
When migrating existing data to our platform, we use our secure data import tool available in the admin dashboard. All data transfers occur over encrypted connections (TLS 1.3), and we implement integrity checks to ensure data isn't corrupted or tampered with during migration. For datasets larger than 1GB, we provide a dedicated migration specialist who will work with your team to ensure secure and efficient data transfer. All data is validated and sanitized before being imported into our production environment.
Where is my data stored?
Your data is stored in SOC 2 Type II compliant data centers with geographic redundancy. By default, we store data in the region closest to your primary operations, but we offer data residency options to meet specific regulatory requirements. Enterprise customers can specify their preferred data storage locations to comply with data sovereignty laws.
Do you use customer data to train your AI models?
No, we do not use customer data to train our AI models without explicit consent. Your data belongs to you, and we maintain strict data isolation between customers. If you opt into our model improvement program, only anonymized and aggregated data will be used, and you can opt out at any time.
What happens to my data if I terminate the service?
Upon service termination, we provide a 30-day window for you to export your data in standard formats. After this period, your data is soft-deleted and becomes inaccessible. Complete data purging occurs within 90 days in accordance with our data retention policy, unless otherwise required by law. We can provide a certificate of destruction upon request.